<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" encoding="UTF-8" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:admin="http://webns.net/mvcb/" xmlns:atom="http://www.w3.org/2005/Atom/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:fireside="http://fireside.fm/modules/rss/fireside">
  <channel>
    <fireside:hostname>web02.fireside.fm</fireside:hostname>
    <fireside:genDate>Wed, 29 Apr 2026 15:49:41 -0500</fireside:genDate>
    <generator>Fireside (https://fireside.fm)</generator>
    <title>PR Resolution podcast - Episodes Tagged with “Amanda Coleman”</title>
    <link>https://podcast.coveragebook.com/tags/amanda%20coleman</link>
    <pubDate>Thu, 29 Oct 2020 15:00:00 +0000</pubDate>
    <description>Stella Bayles, author, speaker and director of PR technologies 'CoverageBook' &amp; 'AnswerThePublic', hosts this direct and straight-talking podcast on PR, marketing and communications.
In each episode, Stella explores an emerging topic in Public Relations and with the help of an expert dispels any myths and breaks down the jargon.
Summarised in plain language, this PR podcast is informative,  often amusing and always under and hour, so you can be clued up before your next Zoom call.
</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>The straight-talking Public Relations podcast that gives you the information you need to find your own PR direction.</itunes:subtitle>
    <itunes:author>Stella Bayles</itunes:author>
    <itunes:summary>Stella Bayles, author, speaker and director of PR technologies 'CoverageBook' &amp; 'AnswerThePublic', hosts this direct and straight-talking podcast on PR, marketing and communications.
In each episode, Stella explores an emerging topic in Public Relations and with the help of an expert dispels any myths and breaks down the jargon.
Summarised in plain language, this PR podcast is informative,  often amusing and always under and hour, so you can be clued up before your next Zoom call.
</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/6/6b92eed4-60c1-4c6c-a465-75c6e7834e87/cover.jpg?v=2"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>public relations, PR, future PR, PR measurement, measure PR, Public Relations workflow, digital PR, online marketing, PESO</itunes:keywords>
    <itunes:owner>
      <itunes:name>Stella Bayles</itunes:name>
      <itunes:email>stella@coveragebook.com</itunes:email>
    </itunes:owner>
<itunes:category text="Business">
  <itunes:category text="Marketing"/>
</itunes:category>
<itunes:category text="Business">
  <itunes:category text="Careers"/>
</itunes:category>
<itunes:category text="Business">
  <itunes:category text="Marketing"/>
</itunes:category>
<item>
  <title>Understanding public feeling part 2: Crisis Communications </title>
  <link>https://podcast.coveragebook.com/twentyfourpublicfeelingcrisis</link>
  <guid isPermaLink="false">7cb6bbd9-e7a4-4c57-9667-e659bbab7101</guid>
  <pubDate>Thu, 29 Oct 2020 15:00:00 +0000</pubDate>
  <author>Stella Bayles</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/6b92eed4-60c1-4c6c-a465-75c6e7834e87/7cb6bbd9-e7a4-4c57-9667-e659bbab7101.mp3" length="40126659" type="audio/mpeg"/>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Stella Bayles</itunes:author>
  <itunes:subtitle>The second episode in our ‘public feeling’ mini-series, Stella Bayles interviews crisis communications expert, Amanda Coleman, on why understanding ‘how the public is feeling during a time of crisis’ is paramount to PR strategy.

With 20 years' experience working in emergency services communication, Amanda Coleman is the former Head of Corporate Communications for Greater Manchester Police. During that time, Amanda managed the public communications during significant crises including the Manchester Arena terrorist attack in 2017 and riots in 2011. Public feeling insights were key to build the stages of communication.

In this episode Stella and Amanda discuss;

- Why exploring risk is the best crisis preparation  

- Understanding how your communication is landing with the public during a crisis and post, in recovery 

- Who should be responsible for crisis communications 

Crisis comms is now arguably the most important area of PR in 2020. Whether you have your plan in place or just beginning to explore, Amanda’s advice is gold-dust.</itunes:subtitle>
  <itunes:duration>41:47</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/6/6b92eed4-60c1-4c6c-a465-75c6e7834e87/cover.jpg?v=2"/>
  <description>The second episode in our ‘public feeling’ mini-series, Stella Bayles interviews crisis communications expert, Amanda Coleman, on why understanding ‘how the public is feeling during a time of crisis’ is paramount to PR strategy.
With 20 years' experience working in emergency services communication, Amanda Coleman is the former Head of Corporate Communications for Greater Manchester Police. During that time, Amanda managed the public communications during significant crises including the Manchester Arena terrorist attack in 2017 and riots in 2011. Public feeling insights were key to build the stages of communication.
In this episode Stella and Amanda discuss;
Why exploring risk is the best crisis preparation  
Understanding how your communication is landing with the public during a crisis and post, in recovery 
Who should be responsible for crisis communications 
Crisis comms is now arguably the most important area of PR in 2020. Whether you have your plan in place or just beginning to explore, Amanda’s advice is gold-dust.
 Special Guest: Amanda Coleman .
</description>
  <itunes:keywords>Public relations, crisis communications, audience insight, stella bayles, amanda coleman </itunes:keywords>
  <content:encoded>
    <![CDATA[<p>The second episode in our ‘public feeling’ mini-series, Stella Bayles interviews crisis communications expert, Amanda Coleman, on why understanding ‘how the public is feeling during a time of crisis’ is paramount to PR strategy.</p>

<p>With 20 years&#39; experience working in emergency services communication, Amanda Coleman is the former Head of Corporate Communications for Greater Manchester Police. During that time, Amanda managed the public communications during significant crises including the Manchester Arena terrorist attack in 2017 and riots in 2011. Public feeling insights were key to build the stages of communication.</p>

<p>In this episode Stella and Amanda discuss;</p>

<ul>
<li><p>Why exploring risk is the best crisis preparation  </p></li>
<li><p>Understanding how your communication is landing with the public during a crisis and post, in recovery </p></li>
<li><p>Who should be responsible for crisis communications </p></li>
</ul>

<p>Crisis comms is now arguably the most important area of PR in 2020. Whether you have your plan in place or just beginning to explore, Amanda’s advice is gold-dust.</p><p>Special Guest: Amanda Coleman .</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>The second episode in our ‘public feeling’ mini-series, Stella Bayles interviews crisis communications expert, Amanda Coleman, on why understanding ‘how the public is feeling during a time of crisis’ is paramount to PR strategy.</p>

<p>With 20 years&#39; experience working in emergency services communication, Amanda Coleman is the former Head of Corporate Communications for Greater Manchester Police. During that time, Amanda managed the public communications during significant crises including the Manchester Arena terrorist attack in 2017 and riots in 2011. Public feeling insights were key to build the stages of communication.</p>

<p>In this episode Stella and Amanda discuss;</p>

<ul>
<li><p>Why exploring risk is the best crisis preparation  </p></li>
<li><p>Understanding how your communication is landing with the public during a crisis and post, in recovery </p></li>
<li><p>Who should be responsible for crisis communications </p></li>
</ul>

<p>Crisis comms is now arguably the most important area of PR in 2020. Whether you have your plan in place or just beginning to explore, Amanda’s advice is gold-dust.</p><p>Special Guest: Amanda Coleman .</p>]]>
  </itunes:summary>
</item>
  </channel>
</rss>
